Upon your request, Kustomize It will make every effort to change or cancel your order. If the production process has not yet begun, no additional charges or cancellation fees will be incurred. In the case of changes, the setup fees may vary from the original quote depending on your requirements.

If the order has reached the set up phase, there may be cancellation or change charges that apply. All of these charges will be a direct pass through from the manufacturer to you. In the case of changes, the setup fees may differ depending on your requirements.

Once production begins, unfortunately, we are not able to stop or change the order. If you wish, we can prevent shipment or redirect the order. You will be charged the original amount quoted for all orders cancelled after production has begun.